The terms "we", "us" and "Company" refers to JBT Direct Limited, its affiliates and/or their respective suppliers and providers, and "you" refers to the customer booking a reservation though us directly through this website, or indirectly through any of our affiliates through whom we provide services. All reservations you book through us are subject to the following terms, conditions and notices as they exist at the time the reservation is made. We reserve the right to change these terms, conditions and notices and you agree to accept and be bound by the terms, conditions and notices that are in effect at the time of your use of our website and facilities.

Personal and Non-Commercial use

This website is for your personal and non-commercial use. As a condition of using this website, you agree not to use this website or its contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your travel itinerary (and related documents) for travel or services purchased through this website, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this website. In addition, whether or not you have a commercial purpose, you agree not to:

Copyright and Trademarks

All contents of this website are: © 2013 JBT Direct Limited, 17 Lowgate Lane, Bicker, Boston, PE20 3DG, United Kingdom. All rights reserved. All product and company names mentioned herein may be the trademarks of their respective owners.

Liability Disclaimer

The information, software, products, and services published on this website may include inaccuracies or typographical errors. In particular, JBT Direct Limited does not guarantee the accuracy of, and disclaim liability for inaccuracies relating to hotel and other supplier photographs, hotel property, cruise, automobile, excursions, tours, activities and other product descriptions and lists of hotel amenities and other product descriptions displayed on this website, much of which information is provided by the respective suppliers.

Hotel ratings displayed on this website are intended as only general guidelines, and JBT Direct Limited does not guarantee the accuracy of the ratings. Changes are periodically added to the information herein and JBT Direct Limited may make improvements and/or changes on this website at any time. JBT Direct Limited makes no representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or offering for sale of any products or services on this website does not constitute any endorsement or recommendation of such products or services by JBT Direct Limited. All such information, software, products, and services are provided "as is" without warranty of any kind. JBT Direct Limited hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

The carriers, hotels and other suppliers providing travel or other services for JBT Direct Limited are independent contractors and not agents or employees of JBT Direct LimitedJBT Direct Limited is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. JBT Direct Limited has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority. in no event shall JBT Direct Limited be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this website or with the delay or inability to use this website, or for any information, software, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability, or otherwise, even if JBT Direct Limited, has been advised of the possibility of damages.


You agree to defend and indemnify the Company, its affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by:

No unlawful or prohibited use

As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

Links to third-party websites

This website may contain hyperlinks to websites operated by parties other than JBT Direct Limited. Such hyperlinks are provided for your reference only. JBT Direct Limited does not control such websites and is not responsible for their contents or your use of them. The inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Software available on this website

Any software that is made available to download from this website ("Software") is the copyrighted work of JBT Direct Limited. Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.

For any Software not accompanied by a License Agreement, JBT Direct Limited hereby grants to you, the user, a personal, nontransferable license to use the Software for viewing and otherwise using this website in accordance with these terms and conditions and for no other purpose.

Please note that all Software, including, without limitation, all HTML code and Javascript contained on this website, is owned by JBT Direct Limited, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Without limiting the foregoing, copying or reproduction of the software to any other server or location for further reproduction or redistribution is expressly prohibited. The software is guaranteed, if at all, only according to the terms of the license agreement.


By using this website or booking a reservation through us you agree that the laws of the United Kingdom, without regard to the principles of conflicts of laws, will govern this agreement and any dispute of any kind that arises between you and the Company or its affiliates.

You hereby agree that any dispute arising from or relating to the use of this website or reservations made through us may, if not amicably resolved, be resolved only through binding arbitration between you and us in the United Kingdom. This arbitration, which shall be conducted in Boston, Lincolnshire, United Kingdom before neutral arbitrators, shall not involve other customers, be combined with separate arbitrations involving other customers, or proceed as any type or form of class action in which the claims of similarly-situated customers are pursued together. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of this agreement, including, but not limited, to this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of this agreement or use of this website.

We reserve the right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by the Company with respect to your use of this website.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.

This agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between the customer and the Company with respect to this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and the Company with respect to this website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.

Use of website

The website is provided solely to assist customers in determining the availability of travel-related goods and services and to make legitimate reservations or otherwise transact business with suppliers, and for no other purposes. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this website (as well as for use of your account by others, including, without limitation, minors living with you). You agree to supervise all usage of this website by minors under your name or account. You also warrant that all information supplied by you or members of your household in using this website is true and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities of this website shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the travel services reservation facilities of this website may result in you being denied access to such facilities.

Separate terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. You understand that any violation of any such supplier's conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, automobiles, excursions, tickets or tours and your forfeiting any monies paid for such reservation(s) or purchase, and in JBT Direct Limited debiting your account for any costs JBT Direct Limited incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this website.

Travel Destinations

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. JBT Direct Limited urges passengers to review travel prohibitions, warnings, announcements and advisories issued prior to booking travel to international destinations.

By offering for sale travel to particular international destinations, JBT Direct Limited does not represent or warrant that travel to such points is advisable or without risk, and is not liable for damages or losses that may result from travel to such destinations.

Currency Conversions

All prices are quoted in Pounds Sterling GBP. When an alternative currency is selected by the user, approximate prices are shown in that currency. The contracted price of a reservation will be in Pounds Sterling GBP, NOT a currency converted amount. Currency conversions are generally shown in brackets after the pounds sterling amount. Currency rates are based on various publicly available sources and intended as guidelines only. Rates are not verified as accurate, and actual rates may vary. The information supplied by this application is believed to be accurate, but JBT Direct Limited does not warrant or guarantee such accuracy. When using this information for any financial purpose, JBT Direct Limited advises the customer to consult a qualified professional to verify the accuracy of the currency rates. JBT Direct Limited does not authorize the use of this information for any purpose other than personal use and prohibits to the maximum extent allowable the resale, redistribution, and use of this information for commercial purposes.

Google translations

Information about the transport services are provided to us by our suppliers. Sometimes, these descriptions are not available in your language. We endeavour to provide an automatic Google translate facility wherever possible. JBT Direct Limited is unable to verify the validity of Google translations and does not warrant or guarantee the accuracy of the translation provided.


A voucher will be issued when your booking is fully paid which must be printed and given to the service provider to receive the service you have booked. The supplier may not provide you with the service you booked, if you are not able to produce this voucher. When full payment is received, your voucher will be send by email as a PDF document . It will also be available to download or print directly from the website.

Acceptance of Bookings

The supplier only accepts bookings by persons fully capable of acting and with full legal competence.

Truthful Information

The information provided on the booking platform must be truthful. The supplier reserves the right to cancel bookings when incorrect information has been provided. In this case, the price paid cannot be refunded.

Binding Nature of Bookings

If a supplier is unable to accept your booking, you will be notified by e-mail within 5 day of making the booking. By booking an accommodation, you are submitting a binding offer to the supplier, to which you are bound for 5 working days. If you are not notified that the transfer is unavailable within 5 working days, then the contract shall be deemed as concluded.

Hoteliers conditions

If there are any factors which may affect your stay at your chosen hotel, such as building works, swimming pool closures, obligatory events such as New Year's Eve galas or cancellation restrictions, the hotelier will notify you before you make your reservation. These comments, if present, appear in the section "Hotelier's comments" on the booking form. These comments are also printed onto your hotel voucher and appear on the online confirmation page.

We will not accept liability or consider refunds, either in full or in part, in relation to items notified by the hotelier.

Conditions of accommodation

You are personally responsible for compliance with any conditions of the hotel. You are fully responsible for any damage to your room.


Full payment is required 28 days before check-in. If you book more that 28 days in advance, you may choose to pay a deposit. Your deposit must be paid when you book. If we do not receive your deposit when you book, or we do not receive full payment by 28 days before check-in, we reserve the right to cancel your booking. If we cancel your booking as a result of non-payment of the deposit or balance payment, no monies already received will be refunded.

Unpaid Services

If you do not pay for the booked service or revoke the payment, your claim to the service benefits will be omitted. This will be regarded as a cancellation and cancellation charges will apply

Personal Responsibility for Insurance

Insurance is not included in the price. You are personally responsible for a sufficient insurance coverage. JBT Direct Limited does not accept liability for loss, injury or death incurred during your stay at the booked accommodation.

Eligibility Requirements

The supplier may set eligibility requirements for his products. These you will find in the product description. You are responsible to fulfill these requirements. The supplier is entitled to disapprove or exclude you from a certain service, in case that you do not fulfill the requirements. In this case, there will be no refund.

Cancellation Policy

The cancellation policy for each activity is shown on the booking form and on the booking confirmation page. These terms are authoritative. We advise the customer to carefully read this information before making a reservation.

If no cancellation is shown on the booking form or the booking confirmation page, the following cancellation charges will be levied:

The refund will be made within 20 working days by crediting the credit card used.

If the credit card payment before the use of the booked service is not honored or revoked, this will be considered as a booking cancellation and cancellation fees will apply. Further claims for damages are reserved.

Exclusion from the accommodation

The supplier has the right to refuse admittance or exclude you from the accommodation if you do not meet the eligibility requirements, or if your occupancy puts you or others at risk, or otherwise interferes with the proper conduct of the accommodation. In these cases, the price paid cannot be refunded.

Time Zone

For time and date calculations, the local time shall apply in respect of confirmation of check-in and check-out arrangements. With respect to cancellations policy, GMT should be applied.

Liability of the accommodation

The booked accommodationis liable according to applicable law. The liability is excluded to the extent permitted by applicable law.

Modification of these Terms and Conditions

JBT Direct Limited reserves the right to change the terms, conditions, and notices under which this website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of the website and facilities. These Terms of Business are subject to change without prior notice. The terms that are valid at the time of each booking shall apply. The user has no claim that future bookings be completed under existing conditions.